Customer Intelligence Services
Intelligentsia Worldwide specialises in B2B customer research. We are different to market research firms. We use investigative methods to solve challenging research problems and we report exactly what we are told. This combination yields exceptionally detailed customer insights for you and your company.
High Value Customer research
Intelligentsia Worldwide solves difficult B2B customer research problems and delivers valuable customer insights. Here are two examples. Intelligentsia’s Strategic Customer Research can find out which of your peers are setting Sustainable Procurement goals and are using Sustainability as a market differentiator. Our Tender Research service can help your company win more large contracts. The service can qualify whether new tenders are genuinely open and tell you what these prospective customers really want from a change of supplier.
Our Customer Intelligence Services
Strategic Customer Research
Elicits senior management's opinions about complex strategic questions and how they intend to deal with them.
Product Proposition Research
Gathers business customers’ feedback on new product or service concepts, features, propositions, pricing and terms.
Tender Research
Identifies upcoming tenders, qualifies whether tenders are 'open' and explains what prospects really want to change.
Major Bid Intelligence
Delivers tailored customer and competitor intelligence support for Sales teams working to win major bids.
Key Account Research
Uncovers key accounts' challenges and needs; identifies opportunities to grow your business relationships.
Senior Executive Profiling
Profiles senior executives at key accounts to mitigate risks and to help develop your business relationships.
Please let us know if you would like more information about any of these services, or if you have a requirement that is not addressed here, and we will assist you.