EXPLORE OUR Case Studies
Intelligentsia Worldwide has specialised in commercial Intelligence for more than 30 years. During that time we have completed more than 8,000 Intelligence projects. You can read some of our Customer Success Stories here. More will be added. These stories will give you a feeling for our services and how we solve critical business problems.
Our Analysis for a Global Food Manufacturer on a Shortage of Corned Beef Extract and the Threat it Posed
Our client was worried by a shortage of corned beef extract and the threat it posed for its Bouillon product range. Intelligentsia was tasked to research how other food manufacturers planned to mitigate the shortage and which alternative suppliers they are using.
Our Analysis of the Competition’s Partnerships Uncovers a Dangerous Threat to a Key Supplier Relationship
For its R&D strategy review our client needed to understand its competitors’ external partnerships, their strategic purpose, and any opportunities or threats the partnerships might present. Intelligentsia was briefed to research these topics.
Benchmarking a Competitor’s Partner Programme Prevents a Dangerous Loss of Partners and Market Share
Our client was extremely worried by a powerful competitor entering a market where the majority of sales was handled by the Partner channel. It had noticed some partners defecting to the competitor and a downturn in sales which it feared would worsen. Intelligentsia was asked to research the target competitor’s partner strategy and programme, and to compare the findings against our client’s equivalents.
Researching a Short List of Potential Partners in South East Asia
Our client wanted to enter the medical insurance market in Vietnam, where it did not have a Sales presence or understand the market. Our client decided that it needed the help of a local partner, but it did not know whom to approach. Intelligentsia was asked to screen potential partners and to deliver a short list with a profile of each candidate.
Loss Analysis Slashes Hotel Operator’s Lost Deals by Two Thirds
Our client wanted to understand why it was losing 85% of the prospective deals for its managed service proposition, while its franchise operation was otherwise performing well.
Pre-Tender Qualification Helps BPO Firm Win £85m Contract
Our client was unsure whether to tender for a global media organisation’s Finance and Accounting BPO contract because there was already an incumbent provider. The client needed to know the customer’s satisfaction with the incumbent, whether it favoured any particular bidder, and what its ‘hot button’ decision criteria were.
Our Early Warning Enables Pharma Client to Neutralise Competitor’s Spoiler Event
Our client was planning a major product launch in four major European markets. It wanted to understand how its competitors used Medical Education to prepare the market during the pre-launch period. It intended to use the learnings for the product launch and to share them with other brand teams.
Intelligentsia Enables Credit Card Provider to Realise £5m Additional Fee Income
Our client wanted to realise additional revenue by changing the policies for its ‘over-limit’ fees. Its problem was that it didn’t know what its competitors’ over limit fees policies were. So it was unsure what the competitive implications of any changes that it made would be. Intelligentsia was asked to research six competitors’ over limit fees policies.
Due Diligence on Small UK Telco Stops Acquisition Saving £5M
Our client had identified a small UK telecoms company with an innovative VOIP proposition that it was interested in acquiring. It had done an online search which had not uncovered much information about the company, but a press article hinted that one of the target’s owners had a chequered past. Intelligentsia was asked to investigate the company and its owners in more depth.
Intelligentsia Disproves a Rumour Enabling an Acquisition to Complete
Our client was holding discussions with a mid-sized, privately held software company based in the US about a possible acquisition. The client got wind of a rumour that several key senior executives were planning to leave the company to set up a competitor. Intelligentsia was asked to investigate whether the rumour was true or false.